Financial Transactions and Reports Analysis Center of Canada
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Frequently Asked Questions

Money Services Businesses

This section provides information that is relevant to this sector.

  1. Do I have to register?

  2. What will happen if I continue operations without registering?

  3. When do I have to register?

  4. How do I register?

  5. I have forgotten my password. How can I receive a new one?

  6. Is there a fee to register?

  7. Can a third party register my MSB on my behalf?

  8. Is there any reason why I cannot register my MSB?

  9. Are there any exceptions to registering? Are charities exempt from registering?

  10. Does registering my MSB with FINTRAC mean that I am certified to operate?

  11. What is the difference between the business licence number and incorporation number in the MSB registration form?

  12. Where do I find the MSB registration number required in field B.5 of the registration form?

  13. What is considered “carrying on activities in a dwelling house” for field B.8 of the registration form?

  14. Field B.10 asks the approximate annual volume of my transactions. Should I enter the gross value of transactions or the portion of the transaction that results in income for the business?

  15. What is the difference between an agent and a branch?

  16. I received a clarification request (CR) notice. What does that entail? How long do I have to respond to the CR notice?

  17. How long will it take FINTRAC to process my application?

  18. How often do I need to renew my registration?

  19. How can I make a change to my application after I am registered?

  20. The bank requires a registration number in order to open a bank account with them. What can I provide them that show I’m registered with FINTRAC?

  21. I received a letter in the mail stating that my MSB has been denied or revoked its registration with FINTRAC. Who can I contact for more information?

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